Gail Mandel is Managing Director of Focused Point Ventures, which provides business advisory and consulting services. Previously, she was President and CEO of Wyndham Destination Network, part of the Wyndham Worldwide family of companies prior to its June 2018 spin off transaction. As President and CEO, she reported directly to the Chairman of the Wyndham Worldwide Board of Directors and oversaw the overall strategy and operations for the Wyndham Destination Network business.
Mandel was responsible for managing over 10,000 employees doing business in over 30 languages and more than 20 currencies. Mandel introduced the strategic vision of “Leveraging Our Strengths” which focused on cross-functional collaboration as well as development of innovative products to strengthen the customer experience. This resulted in four consecutive years of strong organic earnings during her tenure as CEO with 2014-2017 growth rates more than double the growth rates in 2010-2013.
Mandel has more than 20 years of financial and business experience in customer service. Prior to her appointment as President & CEO, Mandel held senior finance positions at Wyndham Worldwide, Cendant Corporation and HFS Inc. She began her career in the financial industry at Deloitte & Touche as a senior auditor.
Mandel serves on the Pace University-Lubin School of Business Advisory Board and has been a volunteer for Morris Arts for over 20 years. She is a former trustee for the Westmont Montessori School. In 2016, Mandel was recognized by the Women’s Venture Fund with the Highest Leaf Award and in 2017 Hotel Management Magazine recognized her as one of the 30 Influential Women in Hospitality.
Mandel received her bachelor’s degree from Pace University and CPA from the State of New York.